How It Works

Here at Diamond Whisperer we pride ourselves on offering a seamless, reliable and professional service. Our priority is securing the best possible price for our customers, as well as providing excellent customer service. We will walk you through every step of the secondhand diamond valuation process ensuring that you are armed with the right knowledge and are comfortable throughout the entire experience.

Why should I sell my diamond to Diamond Whisperer?

Our process is quick, easy and trustworthy. Our GIA trained gemologists have both the experience and expertise to provide you with the fairest price. Our 4 step process is outlined below:

 

1. Fill Out Our Online Form

With as much detail as possible.

 

2. Receive An Initial Price Range

One of our consultants will contact you shortly (by phone or email – your choice) to discuss your item and the Diamond Whisperer process. We will then give you an initial price range and discuss next steps.

 

3. Receive A Final Price

To receive your final price, our experts will need to see the item in person. Here, you have two options:

We can email you a pre-paid and fully insured FedEx label, so that you can ship the diamond jewelry or luxury watch to our New York headquarters. We receive your items the next day and get back to you usually within 24 hours.

Alternatively, you can bring in your diamond jewelry or luxury watch to our New York headquarters and meet with our experts who will provide you with an offer there and then. You can leave our office with your money!

 

4. Payment

If you choose to send in your item, we will provide you with a final price and wire the money into your account the same day or send a check. Should you choose not to move forward with our offer, we will return your item free of charge and fully insured, no questions asked.

We have bought tens of thousands of carats and ensure both a reliable and trustworthy service. Contact Diamond Whisperer today if you have any queries about selling your diamonds online. We will be happy to answer any questions you may have.

 

Safety

The safety and security of your luxury, high-value goods are of paramount importance to us. We have a flawless track record and maintain strict security protocol to ensure the safety of your goods at all times. From the minute your diamonds, jewelry or luxury watches leave your hands until you receive payment or they are returned to you, your items are completely safe.

Our partnership with Brinks Global Security guarantees the safety of your goods from the moment they leave your possession.

We provide you with a free and fully insured FedEx shipping label that allows you to track your pack every step of the way.

You will be notified via email once we receive your pack, which will be opened on camera.

We guarantee to return your item the same way it came in, no questions asked, if you choose to not accept our offer.

If you have any concerns about the safety of your goods, please contact us today with any questions and we would be more than happy to provide you with more information.

 


Selling your diamond

We walk you through every step of our process:

  • Diamond valuation
  • How we ship diamonds
  • Diamonds insurance
  • So that you are comfortable in selling your used or second-hand diamonds


Associations

Diamond Whisperer is a member of the Jewelers Board of Trade, AGS, Jewelers Vigilance Committee and National Pawnbrokers Association. We buy tens of thousands of diamonds each year, work with Brinks Security to ensure the safety of your diamonds and have an A+ rating with the Better Business Bureau, so you're in safe hands.